Terms of Service
Effective September 26, 2026
The short version
- Mealtide gives estimates, not medical advice. Check with a professional before big changes to your diet.
- Photo estimates can be wrong. You're in charge of reviewing and correcting them.
- Your meals and photos are yours. You let us process them only to run Mealtide.
- Use it for yourself, don't abuse it, and we'll keep it running as well as we can.
These terms are an agreement between you and Mealtide ("Mealtide", "we", "us") covering your use of the Mealtide app and website (the "Service"). By creating an account or using the Service, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the Service.
Not medical advice
Mealtide is a general wellness tool for tracking what you eat. It is not a medical device and does not diagnose, treat, or prevent any condition. Calorie targets, estimates, and anything else the Service shows are for general information only and are not a substitute for advice from a doctor, dietitian, or other qualified professional.
Talk to a healthcare professional before making significant changes to your diet or exercise, especially if you are pregnant or breastfeeding, have a medical condition, or have a history of disordered eating. If you think you may have a medical emergency, contact emergency services right away.
About estimates
Calorie and nutrient estimates are generated by AI from your photos and descriptions. They are approximations: a photo can't show everything, such as cooking oil, hidden ingredients, or exact portion sizes, and the AI can misidentify foods. Items the Service is less sure about are marked, but any item may be wrong. You are responsible for reviewing estimates and correcting them before relying on them.
Your account
- You must be at least 18 years old to use Mealtide.
- Give accurate information when you sign up, and keep your sign-in details secure. You're responsible for activity on your account.
- One account per person. Accounts are personal and can't be shared or transferred.
- Tell us promptly at support@getmealtide.com if you think someone else has accessed your account.
Your content
You own the photos, descriptions, and other information you add to Mealtide ("your content"). You give us a limited license to store, process, and display your content, and to send it to our service providers (including AI model providers), only as needed to operate and improve the Service for you. This license ends when you delete your content or your account, apart from copies we must keep for legal reasons, as described in the Privacy Policy.
Only upload content you have the right to use. Please don't upload photos of other people without their permission.
Acceptable use
Don't:
- Use the Service for anything unlawful, or upload content that is illegal, harmful, or infringes someone else's rights.
- Try to access other people's accounts or data, or probe, disrupt, or overload our systems.
- Use bots or scripts to access the Service, or use it to send large volumes of images or text to AI models for purposes other than logging your meals.
- Copy, resell, or reverse engineer the Service, except where the law allows it.
To keep costs fair, the Service limits how many photo scans and typed items you can use each day.
Health Connect
If you connect Health Connect, you authorize Mealtide to read the data types you grant, as described in the Privacy Policy. Data from connected devices and apps may itself be inaccurate, and we're not responsible for it.
Pricing
Mealtide is currently free. If we introduce paid features, we'll tell you the price and terms before you are charged anything, and purchases will be handled through the app store you use.
Changes to the Service
Mealtide is a young product and will change. We may add, change, or remove features, and we may suspend or discontinue the Service. If we plan to shut down the Service, we'll give you reasonable notice and a way to get a copy of your data first.
Ending your use
You can stop using Mealtide and delete your account at any time; see how to delete your account. We may suspend or close your account if you seriously or repeatedly break these terms, or if we're required to by law. Sections that by their nature should survive (such as disclaimers and limits of liability) continue to apply after your account ends.
Disclaimers
The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We don't promise that the Service will be uninterrupted or error-free, or that any estimate will be accurate.
Limitation of liability
To the fullest extent the law allows, Mealtide will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, health outcomes, or other losses arising from your use of or reliance on the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $50.
Some places don't allow these limits, so they may not fully apply to you. Nothing in these terms limits rights you have under consumer protection laws that can't be waived.
Indemnity
If you misuse the Service or break these terms and that leads to a claim against us, you agree to cover our reasonable costs of dealing with it, to the extent the law allows.
General
- These terms are governed by the laws of the United States and the state in which Mealtide is based, without regard to conflict-of-law rules, unless the law where you live requires otherwise.
- If any part of these terms can't be enforced, the rest still applies.
- If we don't enforce a term right away, we haven't given up the right to enforce it later.
- These terms and the Privacy Policy are the whole agreement between you and us about the Service.
- Your use of the app is also subject to the terms of the app store you downloaded it from.
Changes to these terms
We may update these terms. We'll change the date at the top, and if a change is significant we'll tell you in the app or by email before it takes effect. If you keep using Mealtide after that, you accept the updated terms.
Contact
Questions about these terms: support@getmealtide.com.